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IOFLOOD Security Notice

  • We are investigating a security incident affecting our systems. We have verified our database integrity, and the support panel and billing portal are back online. VPN / IPMI access remains offline.
  • Immediately change any server passwords, SSH credentials or access keys, especially any that have ever been sent to or from us by email.
  • Ordering new services is currently disabled.
  • We are now accepting credit cards and individual PayPal payments via the billing portal. Existing PayPal subscriptions and billing agreements are no longer valid, so please cancel them in your PayPal account. We are not accepting new billing agreements at this time, but you can make a PayPal payment manually as normal.
  • Overdue invoices: PayPal and credit card services were restored on the 29th and 28th of September, respectively. To give everyone ample time to pay, overdue invoice suspensions will begin being processed normally starting on October 6th. Therefore, services that are 7 or more days overdue, without having arranged with us a specific later payment date, will be at risk of suspension as of October 6th, per our normal overdue policy. If you expect to have invoices that will be greater than 7 days overdue on that date, and you need more time to pay, please contact us and management can consider exceptions on a case by case basis.

Current Status

Ticketing & Billing Portal Online
Website Partially Online
VPN & IPMI Access Offline
Read the full security notice & current service status »

Updated: 9-29-2026 3:00 PM Arizona time

Questions?

Email our sales team at sales@ioflood.com today!

"Gabe's team is exactly what they say they are, a whole bunch of system administrators, so as an administrator, being able to talk the same language makes things rather easy."

Snipa @ goo.im

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